In the following you will find answers to frequently asked questions regarding Accessing Your Account Information. Should you require additional assistance accessing your account, or if you have questions not addressed in the following email our Customer Service Center.
Place your cursor over Online Services, a tab located on the main toolbar at the top of the website, and select Utility Bill Payments from the drop down menu. This link will direct you to the account search screen.
Using a recent bill as your reference, key the last five digits of your Customer Number in the Account Number field. Key the first six digits of your customer number into the Customer ID field. Click search to find your account.
The information entered in the search fields must match your bill exactly or your account will not be found. If after comparing the information to your bill, you still cannot determine why you are receiving this error, contact our Customer Service Center and we will be happy to walk you through the search process.