A large accumulation of rust has broken loose inside a water main, valve or hydrant and made itself known in your faucet. If you observe this phenomenon, don't feel threatened from a health aspect if you or someone else happened to drink it, but do these two things. 1; stop using the water because it will stain practically everything it touches. 2; call us. The sooner we know about the problem, the sooner we can correct it. A service representative will most likely visit your home and ask that you run water through your faucets for a brief time to bring in fresh water after we have flushed out our water mains.
A water softener/filter salesman came to our home and showed me just how hard/dirty/contaminated the water really is. Now I am concerned about my family's health.
The only purpose of a water softener is to remove calcium manganese and iron ions and replace them with sodium or potassium ions by a process called 'ion exchange'. A common sales tool is to take a small sample of water mix in an acid that precipitates the minerals that occur naturally in the water, and add some yellow dye for dramatic effect. Some unscrupulous salespeople may tell the customer that the water is unfit for human consumption.
Home water filters come in many shapes, sizes, types, purposes and levels of quality. Before purchasing any type of filter, investigate it very carefully. A filter can create a health hazard where none previously existed if it is improperly installed or improperly maintained.